At akoyaGO, Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is protected, and what choices and rights you have. Our goal is to keep this information clear, transparent, and easy to understand. This policy applies to our websites, applications, services, and any interaction you have with akoyaGO, Inc., unless a separate privacy notice is provided.
We collect information in the following categories. The exact types of information may vary depending on how you use our products or services.
We collect only the information necessary to operate, support, and improve our services.
We work with carefully selected vendors who assist with hosting, authentication, analytics, email delivery, payment processing, and customer support. These providers are required to keep your information secure and confidential and may only use it to perform services for us.
If you use our platform on behalf of an organization (such as a foundation or institution), certain data may be visible to authorized administrators within that organization.
We may disclose information if required by law, regulation, legal process, or to respond to valid requests from public authorities. We may also disclose information where we believe it is necessary to protect the rights, property, or safety of akoyaGO, Inc., our users, or others.
If akoyaGO, Inc. is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. If this happens, we will take steps to ensure your privacy is protected and will notify you of any significant changes.
Your privacy rights may depend on where you live (for example, under EU/UK GDPR or California CCPA/CPRA). Regardless of location, we aim to give all users meaningful control over their information.
You can exercise your rights or ask questions about this policy by contacting us at:
Email: privacy@akoyago.com
We may ask you to verify your identity before fulfilling certain requests. If your account is managed by an organization, some requests may need to be coordinated through your organization’s administrator.
You can control cookies and other tracking technologies through your browser settings. Please note that some features of our services may not function properly if certain cookies are disabled.
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to certain limitations, California residents may have the right to:
The categories of information described in the “Information We Collect” section of this policy represent the personal information we have collected and disclosed for business purposes in the past 12 months.
akoyaGO, Inc. does not sell personal information and does not share personal information for cross-context behavioral advertising, as defined under the CCPA/CPRA.
We do not use or disclose sensitive personal information for any purpose beyond what is reasonably necessary and proportionate to provide our services or as otherwise allowed by the CCPA/CPRA.
California residents may submit a request by contacting us at:
Email: privacy@akoyago.com
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have additional rights under the EU General Data Protection Regulation (GDPR) and the UK GDPR.
We process your personal information under one or more of the following legal bases:
Subject to applicable law, you may have the right to:
When we transfer personal data outside the EEA or UK (for example, to servers or service providers in the United States), we use appropriate safeguards such as Standard Contractual Clauses (SCCs), data processing agreements, and additional technical and organizational measures designed to protect your data.
For personal data collected through our website and services, the Data Controller is:
akoyaGO, Inc.
2626 E 82nd Street, Suite 375
Minneapolis, MN 55425 USA
If you have concerns about how we handle your personal data, you may contact us directly at privacy@akoyago.com. You also have the right to lodge a complaint with your local Data Protection Authority (DPA) in the EEA or the Information Commissioner’s Office (ICO) in the UK.
We use industry-standard safeguards to protect your information, including:
While we work hard to protect your information, no system can be guaranteed to be completely secure. If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law.
We keep personal information only for as long as needed to:
When personal information is no longer needed, we will securely delete or anonymize it in line with our data retention policies.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page.
If we make significant changes, we will provide a more prominent notice (for example, by email or within our applications) so that you can review the updated policy.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us:
akoyaGO, Inc.
2626 East 82 Street, Suite 375
Minneapolis, MN 55425 USA
Email: privacy@akoyago.com
Website: www.akoyago.com
Please do not include sensitive information (such as passwords or full payment details) in your initial email to us.